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Why Integrated Phone Service?
Traditional Phone Services (landline, mobile, internet) are often single
dimension, supporting only one voice call through one device on one network.
There is no integration between landline, mobile and internet phones. Managing
all the different calls and bills through all those networks is very complex
and time consuming. This problem gets much worse for people or organisations
with more than one set of mobile and internet phone numbers to manage.
Recent introduction of the internet for the transportation of voice has meant
substantially lower phone call rates, but has not improved the total phone
call experience much.
OZtell's Integrated Phone Service makes use of the Internet not just in lowering the call
costs but also to introduce new features no available previously. Integrated Phone Service
users do not just talk passively on the phone but can actively control the whole communcation
process.
Integrated Phone Service adds colour to the traditionally straight black and white phone
experience by providing an user customisable multi-dimensional phone service.
Integrated Phone Service gives its users the ability to customise their own calling experience and
the calling experience of callers to their phone numbers. It let the users
handle multiple calls through multiple devices on multiple networks seamlessly.
What is Integrated Phone Service?
Integrated Phone Service allows its users to centrally manage their phone numbers
(landline, mobile, internet) across different devices and networks seamlessly.
This approach increases the users' reach and control substantially yet
saving them time and money significantly.
It automatically handles concurrent incoming and
outgoing calls to voice, fax, sms, internet, landline, mobile devices through
OZtell's network, public networks or our competitors' networks.
Integrated Phone Service combines Net2MAX's 6 most popular
Value-Added Modules together to form the world's most
advanced phone service available.
Additonal value-added modules (like conferencing, email, web etc.) can be added
at anytime later to further enhance this Integrated Phone Service.
There are many types of Dedicated Numbers in different locations
with different features. Integrated Phone Service only bundles two Dedicated Numbers
in the five major Australian Cities (Sydney, Melbourne, Brisbane, Perth, Adelaide).
Dedicated Numbers are NOT portable by the user to other networks. More details here:
http://www.oztell.com/legal_privacy_statement.htm#numbers
Integrated Phone Service consists of
Incoming Communications
Outgoing Communications
1. What Integrated Phone Service gives you
1. Internet Phone Module
- An Internet Phone Number which you can enter into most Internet
Phone (VoIP) hardware or software on the market.
- Optionally, OZtell can provide free Internet Phone software or low
cost Internet Phone hardware to you for use with the Internet Phone
Number, if required.
- Sample Internet Phone Number is +899 90111000
- Click
HERE for more details on Internet Phone Number
2. Dedicated Phone Module
- Two Dedicated Phone Numbers in cities of your choice where people in
those cities can call them with the cost of a local call.
- One Dedicated Phone Numbers is for incoming voice calls. Callers
to that number can be transferred to internet phones, normal
phones, voice mail, conferences etc.
- Second Dedicated Phone Number is for incoming fax calls. All
fax received on that phone number will be passed to an email
address as a file attachment in TIFF or PDF format.
- Sample Dedicated Phone Number is +612 90111001 (in Sydney Australia)
- Currently, Integrated Phone Service only bundles two Dedicated Numbers
from the five major Australian Cities (Sydney, Melbourne, Brisbane, Perth, Adelaide).
Other Dedicated Numebr can be added onto Integarted Phone Service at extra costs.
- Click
HERE for more details on Dedicated Phone Number
3. Access Phone Module
-
Access Phone Module provides a set of Access Phone Numbers for making
outgoing calls and the handling of incoming calls. These Access Phone
Numbers are ALL toll-free numbers - that is - the caller into the Access
Phone Numbers is charged a maximum that of a local call (and in a lot of
cases the calls are completely free).
- Sample Access Phone Number is 138813 in Australia.
- Click
HERE for more details on Internet Phone Number
4. Web Dialer Module
- A intelligent call controller that gives you Quick Dial and Custom
Routing functions.
- An example of Quick Dial is entering 01 will call normal phone +612 90111000
for you.
- Another example of Quick Dial is entering 08 will call internet phone
+899 060 92176000 for you.
- An example of Custom Route is if some other provider is offering cheaper rates
than Net2MAX to a destination (say UK +44) then you can tell Net2MAX to use your account
with that provider to call UK. All calls make by you on the Net2MAX platform to +44
will go through that provider using your account details with them.
- Click
HERE for more details on Web Dialer
5. Fax to Email
- Maps to your a Dedicated Phone Number in a city of your choice.
All faxes that are sent to that nominated fax number will be forwarded
- to your email address as an email with a file attachment.
Sample Fax to Email operation is a fax sent to +612 90111001 will
result it becoming an image PDF file and sent to 90111000@oztralia.com
- (other email addresses like abc@hotmail.com will also work).
- Click
HERE for more details on Fax to Email
6. Web PABX
- Maps to your a Dedicated Phone Number in a city of your choice.
All calls to that nominated voice number will handled by the Web
- PABX in an intelligent manner.
Sample Web PABX operation is a voice call to +612 90111000 will
result a message being recorded into a voice WAV file and be sent
to 90111000@oztralia.com (other email addresses like abc@hotmail.com
- will also work).
- Click
HERE for more details on Web PABX
Integrated Phone Service makes sure that the SAME number is provided to
you consistently
across the whole Net2MAX platform for all operations in order to
avoid complexity and confusion.
2. Incoming Communications
1. Incoming Voice (Dedicated Phone Number)
- You Dedicated Phone Number is mapped to your Internet Phone Number.
- People with Normal Phones (landline and mobile) can ring that Dedicated
Phone Number and your Internet Phone will ring.
- People with Normal Phones will not be charged if the Internet Phone
is off-line or if there is no answer on the Internet Phone or if
the Internet phone is busy.
2. Incoming VoIP (Internet Phone Number)
- Initially your Internet Phone Number is set up to use a VoIP
protocol called SIP but you can change it to IAX later on, if
required.
- People with Internet Phones (SIP, IAX) can ring that Internet
Phone Number and your Internet Phone will ring.
- People with Internet Phones will not be charged for the call
whether it is answered or not.
3. Outgoing Communications
Universal Phone Service preconfigurates the Net2MAX Modules as follows
for your OUTGOING communications:
1. Outgoing Voice (Dedicated Phone Number)
- You can ring people with Normal Phones (landline or mobile)
from your Internet Phone.
- People with Normal Phones (landline and mobile) can ring that
Dedicated Phone Number and your Internet Phone will ring.
- You will be charges according to the Internet Phone rates on
the Telephone Rate Web Page
2. Outgoing VoIP (Internet Phone Number)
- You can ring people with Internet Phones (SIP, IAX) from your Internet
Phone.
- You call will not be charged.
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