One Click Contact Service

 
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One Click Contact service comes an extensive set of Function Modules covering most communication mediums like voice, fax, sms, web and email.

Extra modules (e.g. Dedicated Number) can easily be added as needed at anytime.

Critical Information Summary

What One Click Contact Service gives you

Incoming Communications

Outgoing Communications


1. Function Modules Included

1. Internet Number

  • An Internet Phone Number which you can enter into most Internet Phone (VoIP) hardware or software on the market.
  • Optionally, OZtell can provide free Internet Phone software or low cost Internet Phone hardware to you for use with the Internet Phone Number, if required.
  • Sample Internet Phone Number is +89961290112121
  • Click HERE for more details on Internet Phone Number

2. Access Number

  • You and people who wanted to call you, have access to a list of worldwide toll-free numbers. Some of those toll-free numbers even support fax!
  • Sample Access Phone Number is 138813 (in Australia)
  • A list of Access Numbers is available by CLICKING HERE
  • Click HERE for more details on Access Phone Number

3. Dedicated Number

  • A Dedicated Phone Number in a city of your choice where people can dial wordwide to make voice and fax calls to you. Dedicated Phone Numbers in some country support receiving SMS as well.
  • Sample Dedicated Phone Number is +61290112121 (in Sydney Australia)
  • Click HERE for more details on Dedicated Phone Number

4. Web Dialer

  • A intelligent call controller that gives you Quick Dial and Custom Routing functions.
  • An example of Quick Dial is entering 01 will call normal phone +61290112121 for you.
  • Another example of Quick Dial is entering 08 will call internet phone +89906092176000 for you.
  • An example of Custom Route is if some other provider is offering cheaper rates to call UK. You can enter your account details with that provider into the system so all calls make by you to UK will go through that provider.
  • Click HERE for more details on Web Dialer

5. Email Box

  • An Internet email box for storing voice, fax, sms, email messages supporting accesses from web, wap, phone, pop, imap.
  • Sample Email address is 61290112121@oztralia.com (yourname@oztralia.com will also work)
  • Click HERE for more details on Email Box

6. Fax to Email

  • Maps to a Dedicated Phone Number in a city of your choice.
    All faxes that are sent to that nominated fax number will be forwarded to your email address as an email with a file attachment.
  • Also works with most Access Numbers.
  • Sample Fax to Email operation is a fax sent to +61290112121 will result it becoming an image PDF file and sent to 61290112121@oztralia.com (other email addresses like abc@hotmail.com will also work).

7. Web PABX

  • Maps to Worldwide Access Numbers or your Dedicated Phone Number in a city of your choice.
    All calls to that nominated voice number will handled by the Web
  • PABX in an intelligent manner.
    Sample Web PABX operation is a voice call to +61290112121 will result a message being recorded into a voice WAV file and be sent to 90111000@oztralia.com (other email addresses like abc@hotmail.com will also work).
  • Click HERE for more details on Web PABX

8. Instant Messenger

  • A instant messaging system where you can instant message with anyone on MSN, ICQ, Yahoo, Jabber.
  • You can instant message straight from the web or download one of many available instant message client for your computer
  • Sample Instant Messenger Address 61290112121@oztralia.com (alternative addresses like abc@jabber.oztralia.com will also work)
  • Click HERE for more details on Instant Messenger

9. Outbound Web Messenger

  • A web page where you can send text messages to phones, fax, email, jabber and post. The text is converted to voice (for phone), image (for fax) and print (for post) automatically and there are extensive security and tracking functions.
  • Sample Outbound Web Messenger operation is a text message type into a web page then your specified phone number is rang and the message is played to the person who answer the phone.

10. Web Portal

  • An web site that can be accessed by smart phone or computers.
  • This web site allows browsers around the world to interact with you You can also publish text, imags, video, audio on it.
  • Sample Web Portal is https://portal-au16.net2max.com/61290112121

One Click Contact Service makes sure that the SAME number is provided to you consistently across the whole OZtell platform for all operations in order to avoid complexity and confusion. Thus your identification number for all the above modules are the same (e.g. 61290112121).

2. Incoming Communications

One Click Contact Service preconfigurates the Function Modules as follows for your INCOMING communications:

1. Incoming Fax

  • Your Dedicated Phone Number has automatic fax detection
  • People with fax machines can send faxes to that Dedicated Phone Number and you will receive a copy of the fax in email.
  • If you have defined an email address in your application form when you join, that email address will be used for the fax. Otherwise, the fax will be sent to your @oztralia.com email address.

2. Incoming Voice

  • Your Dedicated Phone Number is also mapped to your Web PABX
  • When someone rings that Dedicated Phone Number, BOTH your Internet Phone and your Mobile phones will ring at once.
  • Whichever one of those phones got picked up first by you, will answer the call and the other phone will stop ringing.
  • If neither your Internet Phone nor your Mobile Phone answers within 60 seconds then the caller will be passed to voice mail to record a voice message for you.
  • The recorded voice message will be sent to your email box.
    If you have defined an email address in your application form when you join, that email address will be used for the voice message. Otherwise, the voice message will be sent to your @oztralia.com email address.

3. Incoming VoIP

  • Initially your Internet Phone Number is set up to use a VoIP protocol called SIP but you can change it to IAX later on, if required.
  • People with Internet Phones (SIP, IAX) can ring that Internet Phone Number and your Internet Phone will ring.
  • People with Internet Phones will not be charged for the call whether it is answered or not.

4. Incoming Email

  • A personal Email Box for storing all your voice, fax and normal emails.
  • The system can automatically file the multimedia messages into different folders for you or forward the messages to other email addresses.

5. Incoming Web

  • A personal combined web, WAP, iMode site that allows people to contact you through Phone, Fax, SMS, email etc.

3. Outgoing Communications

One Click Contact Service preconfigurates the Function Modules as follows for your OUTGOING communications:

1. Outgoing VoIP

  • You can ring people with Internet Phones (SIP, IAX) from your Internet Phone.
  • You call will not be charged.

2. Outgoing Email

  • You can send email using the Multimedia Email Box.

3. Outgoing Jabber (Outbound Web Messenger)

  • You can send Jabber Instant Messages from the web page.

4. Outgoing Voice

  • You type text messages on the web and have them play to different phone numbers. You can put passwords, acknowledgements and tracking onto those voice message alerts.
  • You can use your Internet Phone to ring normal phone (landline or mobile).
  • You will be charged according to the OZtell Phone rates on the Telephone Rate Web Page

5. Outgoing SMS

  • You can send SMS to people from the web.
  • You will be charged according to the SMS rates on the Telephone Rate Web Page

6. Outgoing Fax

  • You can send SMS to people from the web.
  • You will be charged according to the OZtell Phone rates on the Telephone Rate Web Page