Internet Number Function
 
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1. Introduction
        1.1 Background

2. Superiority
        2.1 Self Selection
        2.2 Multiple Protocols
        2.3 Public Account
        2.4 Personal Softphone
        2.5 Value-Added Modules

3. Charges
        3.1 Monthly Charge
        3.2 Outgoing Call Charge
        3.3 Incoming Call Charge

4. Usage
        4.1 Internet Phone Handset
        4.2 Internet Phone Connector
        4.3 Internet Phone Program
        4.4 Internet Phone Plug-In

1. Introduction

The Internet Phone Module delivers all the internet phone (Voice over IP, VoIP) benefits that other internet phone providers deliver PLUS a lot of extra unique benefits that no one else have.

Internet Phone Module supports more internet phone types (hardware or software) than another internet phone providers.

In additional to superiority in dealing with internet phones, the Internet Phone Module also provides superior integration with normal phone networks and value-added phone networks than other internet phone providers.



To use the Internet Phone Module, people simply dial the destination phone number they wanted to call on a hardwrae or software internet phone. The destination phone number dialed will determine which normal phone, internet phone or value-added phone to connect to.



The Internet Phone Module provides the same interface, same authentication, same account and consistent destination phone numbers across all 3 networks seamlessly.

Unlike other internet phone (Voice over IP, VoIP) offerings, the Internet Phone Module has an intelligent backend giving its users much more features yet at lower costs than any other internet phone offering.

1.1 Background

The Internet Phone Module enables users of internet based phone technologies to take advantage of the Net2MAX platform.



Together with the Local Phone Module and the Access Phone Module, they provide a complete telephone access solution to and from Net2MAX.

2. Superiority

The Internet Phone Module delivers all the internet phone (Voice over IP, VoIP) benefits that other internet phone providers deliver PLUS a lot of extra unique benefits that no one else have.

2.1 Self Selection

An advantage of Internet Phone Module is your ability to pick your own phone number. You can make it the same as your normal phone number (mobile or landline) or any other easy to remember or well known number.

Your Internet Phone Number is simply your OZnumber with 899 and your Area Code added in front. So, if your Area Code is 060 and your OZnumber is 12345 then your Internet Phone Number is 89906012345. You ability to select your OZnumber means you can also select your own Internet Phone Number.

Just enter the Internet Phone Number (and some related dialing information) into the Internet Phone of your choice and you can make calls from your Internet Phone to other Internet Phones as well as make calls to Normal Phones. You can also receive calls from both Internet Phones and Normal Phones.

People calling you from the same area (say 060) can optionally NOT put in the Area Code when calling you. So, they can enter just 89912345 rather than 89906012345 in order to ring your Internet Phone.

2.2 Multiple Protocols

Another advantage of Internet Phone Module is your ability to switch between different Internet Phone protocols and codec dynamically (from the web). Net2MAX offers the widest selection of Internet Phone protocols of any Internet Phone network in the world, allowing you to communicate with more people on different phone devices and networks.

Currently supported Internet Phone protocols include SIP, IAX, Personal Softphone (with H323, Mbone, SCCP and MGCP protocols available on request). Currently supported CODEC includes iLBC, GSM, G729, Speex, G726, G711, H261 and H263.


3.4 Other Internet Phone Software

Internet Phone Number works with a lot of non-SIP based Internet Phone Software via SIP gateways.

OZtell has partnership with Jajah (a Skype compatible Internet Phone program).

Details on OZtell's version of Jajah is available by Clicking HERE.
Note you are using Jajah's network and not OZtell network when you make calls through Jajah.

Jajah has Skype compatibility, integrated video and text messaging. It is the preferred program for those who want such abilities.

2.3 Public Account

Yet another advantage of Internet Phone Module is availability of free public accounts and software, allowing anyone on the internet (with or without internet phone accounts) to call you for free - anywhere in the world - using any SIP compatible hardware or software VoIP phones.

Please refer to Public Account for details.

2.4 Personal Softphone

Internet Phone Module give you the ability to create your very own personal softphone! You can then give to friends, family, customers etc.

With personal softphone, your own phone number can be set as the default phone number, so anyone on the internet (with or without internet account, with or without internet phone) can call you free from anywhere in the world by just clicking on the dial button.

They do not need to configure or enter anything, just one click and your phone will ring!

Please refer to Personal Softphone for details.

2.5 Value-Added Modules

The major advantage of Internet Phone Module over another internet phone services is of course its ability to integrate with a large number of Value-Added Modules.

Together they create a new class of online services that is far superior than any other in the world.

3. Charges

3.1 Monthly Charge

3.2 Outgoing Call Charges

  1. Landline and Mobiles.
    Charge depends on destination, as listed on the web page:
    http://www.oztell.com/services/telephone_prices.php

  2. Internet Phones (899...)
    Calls to Internet Phones are free.

  3. Web PABX (898...)
    Calls to Web PABX are normally free. Unless the Web PABX owner set a rate for that number. But you will always get a warning from the owner before entering those chargable Web PABX.

3.3 Incoming Call Charges

  1. Landline and Mobiles via Local Phone Number
    Calls from Local Phone Number to you are free.

  2. Landline and Mobiles via Access Phone Number
    Calls from Access Phone Number to you have a charge:
    http://www.oztell.com/services/net2max/access.php#dialin

  3. Internet Phones (899...)
    Calls from Internet Phones are free.

  4. Web PABX (898...)
    Calls from Web PABX are free.

Note all prices subject to change, please refer to Usage Terms and Conditions

4. Usage

Net2MAX's Internet Phone Module supports a wider range of internet phone types then any other internet phone service provider: 3. Internet Phone Hardware
2. Internet Phone Hardware

Most SIP or IAX compatible Voice over IP (VoIP) handsets on the market will work with your Internet Phone Number. These VoIP handsets provide a low cost yet simple way for people to connect voice devices onto the Internet WITHOUT the need of a computer.

While most VoIP handsets will work with the Internet Phone Module, to ensure rapid and hassle free deployment, OZtell also supply a limited range of preconfigured and pretested VoIP handsets directly to our customers. Please refer to the Price List for pricing details.
user posted image

There are generally two types of handsets, 1 LAN-port Handsets and 2 LAN-port Handsets.

With the 1 LAN-port VoIP handset the user need to plug it into a spare Internet LAN-port so to attach the phone to the internet.

With the 2 LAN-port VoIP handset there is no need to have a spare Internet LAN-port available. Unplug an existing internet computer from its internet LAN port and plug that computer into the first LAN-port of the VoIP handset, then connect the second LAN-port on the VoIP handset to the internet LAN port left vacant by the removal of the computer from it. This way the computer and the handset shares a single Internet LAN port.

Setup:
    There is NO Hardware set up, if the VoIP handset is supplied by OZtell. All VoIP handsets supplied by us go through our 4-step precondition process before being ship out to you:
    1. updates it to the latest firmware
    2. presets it with your login information
    3. preconfigures it to work with your router via DHCP
    4. tests it on the Internet link in our lab with your login
    so in most cases you just plug it in and start calling!

    However, if you did not obtain your VoIP handset from OZtell, then you should obtain support for it first from the place you obtain your VoIP connector from. Most VoIP equipment suppliers have knowledge of OZtell set ups or are customers of OZtell, so it is not difficult for them to assist you with an OZtell set up. They can also use the free OZtell SIP and IAX public accounts for any independent tests.

    With hundreds of VoIP handset models and dozens of firmware revisions for each of them, it is not possible for OZtell (indeed anyone) to provide support for all of them. If your VoIP handset supplier cannot assist you then it is best to post your problem in the SIP Hardware Forum of OZtell's User Forums. Given OZtell's large and technically advanced customer base, someone would most likely have set up your particular VoIP handset already and will be able to provide asssistance.
Usage:
    You simply pick up the phone and call. The only thing to remember is all the phone numbers you enter MUST be international format (so must have country and area code).

    For example, to call a phone number 9217 6000 in Sydney, Australia you must enter 61 2 9217 6000. Whether you are in Sydney or New York.

    To speed up dialing press # after you have entered the phone number. This way the phone does not have to wait for time out to determine that you have finished entering the phone number.

    Note, besides the standard country codes like 61 for Australia and 852 for Hong Kong etc. We have 2 new country codes, 899 for Internet Phones and 898 for Web PABXs.


user posted image

VoIP connectors provide one or more analog interfaces for analog telephones or cordless phones. Customers supply these phones themselves and plug them into the VoIP Connector.

The VoIP Connector pretends to be the telephone network (e.g. Telstra), so the customer can just plug any normal phone handset (even analog PABXs) into it. It is no line installation or rental fee! The internet link becomes one or more phone lines as well.

Setup:
    There is NO hardware set up, if the VoIP connector is supplied by OZtell. All VoIP connectors supplied by us go through our 4-step precondition process before being ship out to you:
    1. updates it to the latest firmware
    2. presets it with your login information
    3. preconfigures it to work with your router via DHCP
    4. tests it on the Internet link in our lab with your login
    so in most cases you just plug it in and start calling!

    However, if you did not obtain your VoIP connector from OZtell, then you should obtain support for it first from the place you obtain your VoIP connector from. Most VoIP equipment suppliers have knowledge of OZtell set ups or are customers of OZtell, so it is not difficult for them to assist you with an OZtell set up. They can also use the free OZtell SIP and IAX public accounts for any independent tests.

    With hundreds of VoIP Connector models and dozens of firmware revisions for each of them, it is not possible for OZtell (indeed anyone) to provide support for all of them. If your VoIP connector supplier cannot assist you then it is best to post your problem in the SIP Hardware Forum of OZtell's User Forums. Given OZtell's large and technically advanced customer base, someone would most likely have set up your particular VoIP connector already and will be able to provide asssistance.
Usage:
    You simply pick up the phone and call. The only thing to remember is all the phone numbers you enter MUST be international format (so must have country and area code).

    For example, to call a phone number 9217 6000 in Sydney, Australia you must enter 61 2 9217 6000. Whether you are in Sydney or New York.

    To speed up dialing press # after you have entered the phone number. This way the phone does not have to wait for time out to determine that you have finished entering the phone number.

    Note, besides the standard country codes like 61 for Australia and 852 for Hong Kong etc. We have 2 new country codes, 899 for Internet Phones and 898 for Web PABXs.
3. Internet Phone Software

The Internet Phone Number can be used with most SIP and IAX Internet Phone Software. As well as the SoftDial Internet Phone Software. It can also be used in propretr
that support like standard SIP, IAX and SoftDial.

Most SIP, IAX, H323 or Mbone compatible Voice over IP (VoIP) software on the market will work with Internet Phone Module. These VoIP software allows people with some technical skills to make and receive phone calls on an Internet connected multimedia computer.

The quality of the call is highly dependent on the setting of the computer. Consistent good quality of can be achieved after some tuning and careful control of other programs running on the same computer at the time of call.

As seen from below, Internet Phone Programs are mostly free, but the downside is complexity of set up and usage. If you are not technical then you can try OZtell's own softphone, details of which are available by Clicking Here.

3.1 SoftDial Software

SoftDial is the preferred Internet Phone software for beginners.

There is no set up, just download by Clicking HERE on to your desktop and start calling!

Please Click HERE for more details on SoftDial.

3.2 SIP Software

SIP is the industrial standard for Internet Telephony. Almost all SIP programs available will work with the Internet Number function.

SIP Software List: SIP Set Up
    User Name: Your Internet Number
    Password: Your PIN
    Domain or Realm: oztralia
    SIP Proxy: sip.oztralia.com
3.3 IAX Software

IAX is a firewall friendly alternative to SIP. Almost all IAX programs available will work with the Internet Number function.

IAX Software List: IAX Set Up
    User Name: Your Internet Number
    Password: Your PIN
    IAX Server: iax.oztralia.com

4. Legacy Protocols

4.1 H323 Protocol
4.2 Mbone Protocol
4.3 Browser Plugin

4.1 Legacy H323 Support

H323 support is no longer available to new customers. It has been replaced by the SIP.

For the past 9 years, H323 is the main VoIP standard for the world. It still has a large (but reducing) installed base in voice and video phone calls and conferencing.

H323 Software List:H323 Set Up
    User Name: Your OZnumber with 899060 in front.
    H323 Gatekeeper: h323.oztralia.com

4.2 Legacy Mbone Support

Mbone support is no longer available to new customers. It has been replaced by the SoftDial program.

Mbone is based on IP multicasting. Internet Phone Module provides reflectors so Mbone can work on the mostly unicast Internet. It is mainly used for broadcast and conferencing involving a lot of people.

Mbone Software List:
    MS Windows
      Preferred software: RAT
    Linux
      Preferred software: RAT
Mbone Set Up
    Mbone Pass Code: Get it from Mbone page after logged-in.
    Mbone Reflector: mbone.oztralia.com
4.3 Legacy Browser Plug-In Support

Internet Phone Browser Plug-Ins below (Web2talk and Active2talk) are no longer available to new customers. They have been replaced by the Web Dialing feature of the SoftDial program.

Some people may not have access to any H323 or SIP compatible handsets (like Cisco, Grandstream Handset) or programs (like X-Lite, MS Netmeeting or MS Messenger), but they can still make FREE live call to any normal phone or Internet phone via their web browser.

Internet Phone function has two VoIP Browser Plugins:
  • Web2talk
    Web Browser Plug-In (this only works on MS Windows platform with Netscape and Internet Explorer browsers).

  • Active2talk
    Active X Component (this only works on MS Windows with Internet Explorer browser).
There is NO need for any special VoIP hardware or VoIP software program, a small voice module will be downloaded into your web browser.

Web2talk is very mature and can be used by people with public IP addresses (not behind a NAT). Active2talk is still raw and unstable but will enable people with private IP addresses (behind NAT) to communicate.

Web2talk and Active2talk enable the companies to provide international toll-free call to its customers, allowing customers to make phone enquires for free wherever they are from their web browser.

Click on diagram below to enlarge:

user posted image

As seen above, a web surfer in China (using a Chinese version of Microsoft Internet Explorer) can surf to our web site and access the Web2talk function.

After the Web2talk plugin is loaded, it produce a small circle on the web page, clicking on that circle will initiate a call to a predefined phone number (like the sales department of the web site owner). Clicking the circle again will stop the call.

Web2talk is delivered as part of the Net2MAX Message Portal function. The web caller can be anywhere on the Internet with a browser, whether she or he is next door or across the world does not matter.